Hello, I have sent the application to renew my mom's card over a month ago and when I check the "application status" it tells me that the application does not exit. I have tried to call the Immigration but I am getting disconnected every time. How long does it take for the application to be entered to the system so I could check it on line the status. I know it will take around 140 to process but I just want to make sure it has been received.
Thank you
Thank you